General FAQs | Coffee to the Moo
            

General FAQs

 

What is Coffee to the Moo?

Nitro-charged Coffee in an Instant

Our coffee is infused with nitrogen. Simply by pressing the button, you get a fresh and delicious cup of coffee in seconds.

Coffee with Supporting Benefits

Each of our coffee serves a different purpose, whether you are on a KETO diet or hungry for more collagen consumption. We have the right product for you. 

All Natural & Shelf Stable

Premium, all natural ingredients with long shelf life, thanks to our Nitrogen Preservation Technology.

 

How did we get our start?

Our founder Mike, a frequent day trader, can't find a good solution for getting his morning coffee fast and fresh. So he and his team have determined to fix that by creating something revolutionary, easy to use, convenient to carry around, and best of all, a fresh cup of coffee anytime, anywhere. 

 

Why do we love what we do?

We love coffee so much that we consider it a necessity. It's our passion, our love for coffee that drives our innovation. Your support for our coffee is what motivates us to continue innovate and improve. 

 

What is the Press & Drip™ system?

Press & Drip™ is our patent pending design. Making your fresh cup of coffee with a simple press of a button. This genius design, along with nitrogen preservation, bring you the most convenient and best tasty liquid coffee concentrate anywhere. 

 

How does it taste when you combine vitamins and superfoods with coffee?

Each flavor is uniquely designed to minimize the taste of vitamins or superfoods. We believe that the best coffee with added benefits does not have to sacrifice flavor. It's time to elevate your coffee game all the way to the MOON!

 

Coffee Machine in Your Pocket™

When we say small, we really mean it! Our device is so small it’s comparable to the size of a lipstick. You can fit it in your pocket, purse, or just about anything. It’s quite a fashion statement as well. With nitrogen preservation, it will last you up to 300 days from the date of the production, and you do not need to refrigerate it. Just grab and go! Oh, don’t forget to bring water with ya!

 

Is Coffee to the Moo coffee Gluten-free and Vegan-friendly?

All of our products are Gluten-free. Beauty Moo and Holy Moo are Vegan-friendly. Skinny Moo is Vegetarian-friendly (contains dairy). 

 

Does the product need to be refrigerated?

No, you do not. Our product uses Nitrogen Preservation method to keep the product fresh up to 300 days from the date of the production. Please keep in recommended storage temperature of 50-79°F (10-26°C) and avoid direct sun hit. 

 

When Will My Order Ship?

Orders are usually processed and shipped within 3 working days of purchase.

 

Who do we use for our carriers?

We use fulfillment by Amazon to take advantage of Amazon's exceptional shipping speed and reliability. You will receive a tracking number once your product has been shipped.

 

How do I track my package?

As soon as your order is shipped, tracking will be emailed to the email address you have provided. You can track your package from the link provided in this email.

   

How do I manage my subscription?

You can easily cancel or change your "Subscribe & Save" Coffee to the Moo Auto-Ship subscription at any time. To cancel or change your active subscription, please do one of the following:

- Your order confirmation emails have links to your order. You can manage your subscription from there.

- You can also reach out to us at support@coffeetothemoo.com at any time

- the Coffee to the Moo support team would be happy to assist you with managing your subscription.

 

What if I don't like it?

We provide a 100% satisfaction guarantee with your order so we will be sure to take care of you.

 

Questions?

Please email us at support@coffeetothemoo.com